Workshops: Activate & Ignite
Workshops: Activate & Ignite
Discover our Workshops
Onboard and empower your teams to drive CX indicators through workshops that initiate mindset change, foster new behaviors and result in quick wins.
CXE Activation Workshops
Our Customer Experience Evaluation (CXE) program has enabled you to discover insights that have enriched your understanding of the customer experience. Now, it’s time to overcome mindset barriers and accelerate your CX transformation. Fully implement your CXE program to transform your team into client-focused champions. Our CXE Activation workshops serve to equip your teams with the essential knowledge to quickly respond to every new insight.
NPS Activation Workshops
Many brands view the Net Promoter Score (NPS) as a crucial measure of customer experience, but surprisingly, a lot of them have not yet equipped their frontline teams to effectively use this feedback. Is this the case with your team? Turning feedback into actionable insights is vital for enhancing customer experience! Our NPS activation workshops serve as the crucial connection between understanding your NPS data and effectively applying it.
Partner with Us and Let’s Solve Together!
As your steadfast partners, we are “glocally” renowned with a robust global footprint while understanding local nuances. With a track record of working with over 230 premium and luxury brands worldwide, our seasoned CXG Academy trainers, experts in both mindset shift and CX measurement, are at your disposal to facilitate these workshops. Trust us, your CXE provider, with years of experience in CX measurement and training.
Let our CX transformation learning experts help write your success story. Contact us to learn more.