Evaluator Referral Program

A customer experience evaluator is an independent contractor who acts as a regular client to evaluate the customer experience of different brands. As an evaluator, you visit cosmetic counters, retail stores, restaurants and hotels, as well as making phone calls and web-based inquiries, and share your experience with us by providing your objective feedback. Each project is different because our clients all have different business needs, and we tailor our solutions to meet them. When given a specific assignment, an evaluator receives a briefing on project objectives, including any special requirements from the luxury brand we represent.

You must be 18 years or older (21 years or older in the United States). You should not be contractually engaged with any retail brands, to guarantee your integrity. To be a great evaluator, you should be observant, passionate about customer experience and eager to learn. We are here to listen to what you have to say. To sign up and see available assignments, simply complete the online registration process and agree to our terms and conditions and privacy policy. We look forward to getting to know you.

The types of assignments we offer are as varied as our luxury clients and industries. Typical examples include visiting a store, returning a purchase, buying a product online, and making an appointment with a store. On our platform, you will see the available assignments available in your area that fit your profile. We work with premium and luxury brands across various sectors including fashion, high-end jewelry, cosmetics, luxury watches and more.

Many of our assignments provide monetary compensation. However, for missions carried out at the airport, we have a special limited offer. After completing your mission, if you bought something from a store you visited during the mission, you can keep the item. Moreover, CXG will cover the cost of this purchase for you.

Complete these few simple steps to become an evaluator with us: Fill in your contact information on the sign-up form. You’ll then receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Then it’s time to check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.